At Nirvana Group, we are committed to protecting customer privacy and safeguarding personal data. This Privacy Policy explains how we collect, use, store, and protect customer information when visiting our website or interact with our services.

What Information We Collect

• Personal Information: Such as your name, email address, phone number, and any other details provided via our contact forms or registration processes.
• Technical Data: Including IP addresses, browser types, and browsing activity on our website.
• Cookies: We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

How We Use Your Information

• To respond to enquiries and provide customer support.
• To process service requests and manage your account.
• To improve our services, website functionality, and user experience.
• To comply with legal obligations and ensure the security of our systems.

How We Protect Your Data

• All information is stored securely and handled in accordance with the UK General Data Protection Regulation (GDPR) and other relevant data protection laws.
• Only authorised personnel have access to your personal data.
• We use secure IT systems and enforce strict information security policies, including password protection, device management, and regular staff training.

Sharing Your Information

• We do not sell or share your personal data with third parties for marketing purposes.
• Your data may be shared with trusted partners or service providers only when necessary to improve our services, enhance user experience, and always under strict confidentiality agreements.

Your Rights

• You have the right to access, correct, or request deletion of your personal data.
• You can object to or restrict certain types of processing.
• To exercise your rights, please contact us using the details below.

Contact Us
If you have any questions about our privacy practices or wish to exercise your rights, please contact:
Nirvana Group
Ground Floor, 1 Oakhill Rd, Sevenoaks TN13 1NY
Email: contact@nirvana-group.co.uk
Phone: 01689 835635